Unfortunately, most people use only one-third of their listening capabilities and this failure can have costly results. Effective communication is a two-way street. It involves speaking clearly and applying active listening skills to ensure understanding.
Upon completion of this workshop. participants will be able to:
- Identify their listening style and it’s effects
- Request and provide feedback
- Use open questions to clarify understanding
- Listen for both content and emotion
This program requires four hours of training. Each program can be customized to meet specific needs.
A program outline is available upon request.